An AI voice receptionist so every call gets answered
When you are on a job, in a meeting or closed for the day, the receptionist picks up. It handles the common questions, captures the caller's details and books the appointment, so a missed call stops being a lost customer.
What it does
- Answers calls on your business number when your team cannot.
- Handles common questions from information you approve.
- Captures the caller's name, number and reason for calling.
- Books appointments into your calendar.
- Sends you a summary of every call.
What you get
- A call script designed around your most common calls
- Setup on your existing number or a new local number
- Rules for when a call should go to a person
- Connection to your calendar and CRM
- Testing with real call scenarios, and documentation
How we build it
Who it is for
- Trades and field service businesses that miss calls while on a job
- Offices where the phone rings more than someone can answer
- Owners who return missed calls hours later
Common questions
Can we keep our current phone number?
Usually yes. Calls can be forwarded to the receptionist when your team does not answer, or it can answer a new local number.
What if the caller needs a person?
It can transfer the call or take a detailed message and alert your team right away.
Will it sound robotic?
It uses a natural voice and a script written for your business. We test it with real call scenarios before it goes live.
Start with an audit
Tell us where the operation hurts. We come back with the systems worth building first, in writing.
Monolith Labs is based in San Antonio, Texas, and works with businesses across Bexar County, New Braunfels, Boerne, Schertz, Converse, Helotes and the rest of Texas, in person or remotely.